Privacy Policy

This policy describes how Halllky collects, uses, and protects the personal information you provide when using our website or placing an order. We keep it simple: we collect only what we need, we use it only for the purpose you intend, and we don’t sell or share your data with marketers.

Information We Collect

When you place an order, create an account, or contact us, we collect:

Name and email address – so we can confirm your order, send shipping updates, and reply to your questions.
Shipping address and phone number – so your order arrives correctly and carriers can contact you if needed.
Payment information – processed entirely by our secure payment processor. We never store your full credit card number or CVV on our servers.
Order history – so we can handle returns, exchanges, and warranty inquiries without asking you to repeat everything.

We do not collect or store sensitive personal data beyond what is required to fulfill your order and provide customer support.

How We Use Your Information

Process and ship your orders
Send order confirmations, tracking links, and delivery updates
Respond to your customer service inquiries
Process returns, refunds, and exchanges
Send occasional product or policy updates only if you have opted in (you can unsubscribe at any time)

We do not use your data for automated decision-making or profiling. We do not sell or rent your information to third parties for advertising or marketing purposes.

Cookies and Tracking

We use minimal cookies to keep your shopping cart functional and to remember your preferences during your visit. We do not use cross-site tracking, retargeting ads, or third-party analytics that build a profile of your browsing behavior. You can disable cookies in your browser settings without affecting your ability to place an order.

Data Storage and Security

We store your order data in a secure, encrypted environment hosted within the United States. Access is restricted to staff members who need it to process orders, handle customer support, or manage returns. We regularly review our security practices but, like any online business, we cannot guarantee absolute security—however, we take reasonable measures to protect your data against unauthorized access.

Sharing With Third Parties

We share your information only with service providers necessary to complete your order:

Shipping carriers (such as USPS, UPS, FedEx) – they receive your name, address, phone number, and tracking details.
Payment processors (such as Stripe or PayPal) – they handle payment information and return a confirmation token to us.
Email delivery services – only if you opt into communications, and only to send you order-related or policy-related messages.

We do not authorize these providers to use your data for any purpose other than providing the specific service we hire them for.

Your Rights

If you are a resident of California or the European Economic Area, you have the right to:

Request a copy of the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data (subject to order and legal retention requirements)
Withdraw consent for marketing emails at any time

To exercise any of these rights, email us at Support@halllky.com with “Privacy Request” in the subject line. We will respond within 30 days.

Children’s Privacy

Our site is not intended for children under 13, and we do not knowingly collect personal information from minors. If you believe a child has provided us with data, contact us and we will remove it promptly.

Changes to This Policy

We review this policy periodically and update it when our practices change. The date at the bottom of this page shows when it was last revised. If we make material changes, we will highlight the update on our site and, where appropriate, email active customers with a summary.

Questions or Concerns

If you have any question about how we handle your data—whether it’s about storage, sharing, or deletion—email us directly. We don’t use automated chatbots for privacy inquiries; you’ll get a real person who can give you a clear, accurate answer.

Last updated: July 3, 2026